Microsoft Solution Partner — Data & AI

Disability & Aged Care | Australia

Turn reform pressure into an advantage.

Unify your data on Microsoft Fabric, automate compliance (SIRS, care minutes, pricing rules) and stop claim leakage — in weeks, not months. Built and delivered in Australia by The Blue Owls Solutions.

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We prioritise Australian data residency with Microsoft Azure and apply Microsoft Purview for governance and lineage.

As seen on MicrosoftANZ: how Fabric accelerates results for ANZ providers.

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Unify Data

Break down silos between care, finance, and staffing systems for a single source of truth.

OneLake

Power BI

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Automate Compliance

Move from manual checks to automated guardrails that ensure adherence to new standards.

Purview

Data Activator

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Prevent Claim Leakage

Protect your revenue with proactive validation against complex new pricing rules.

Australian delivery

Fixed‑price pilot

Go‑live support

Pre‑built accelerators for Disability & Aged Care

1) Care Minutes & Staffing Tracker

Consolidates rosters, AN‑ACC, time & attendance to track total and RN minutes against targets — daily and per‑resident. Alerts when you’re trending under or over.

  • Targets configurable to your mix of residents
  • Roster optimisation signals for nurse coverage
  • Audit pack export (PDF & CSV)

2) Claims & Pricing Guardrails

Validates line items, caps, travel rules and dates against the latest NDIS Pricing Arrangements. Highlights likely rejection reasons before submission.

  • Annual pricing updates wired into Fabric
  • Explains rejections aligned to myplace guidance
  • Exceptions queue with owner & SLA

3) Incident 360 (SIRS + NDIS)

One model for incidents across programs. Classify, trend and investigate. Build a defensible story for the Commission.

  • Purview sensitivity labels & retention
  • Data Activator alerts on thresholds
  • Role‑based views for managers & executives

4) Executive Outcomes Hub

Board‑grade dashboards that expose financials, workforce, quality and client outcomes — with drill‑through to source transactions.

  • Power BI & OneLake for a single version of truth
  • Self‑service while preserving governance
  • KPI library tuned for Disability & Aged Care

Case‑study snapshots (Australia)

Representative outcomes from real provider engagements (names withheld for confidentiality). Full case studies available on request.

Residential Aged Care “Care Minutes Command Centre”

Live view of AN‑ACC care minutes by facility, wing, and shift. Predictive roster gaps and agency triggers. Power BI reports for the board; line‑level details for DONs.

Single source for roster + time & attendance

RN minutes variance alerting (near real‑time)

Audit‑ready lineage in Purview

NDIS Community Provider “Claims Resilience”

Automated validation of line items and price caps prior to invoice. Exception workflows for rejected claims and duplicate detection, mapped to myplace reasons.

Fewer re‑work loops

Faster DSO; cleaner cashflow

Self‑serve pricing updates each July

Integrated Provider (HCP + CHSP + NDIS) “Support at Home Readiness”

Cross‑program view of packages, budgets, and care hours. Incident analytics across SIRS and NDIS. Governance policies codified in Fabric.

Unified KPIs across programs

Consistent incident classifications

Executive dashboards in Power BI

How it works

Step 1 — Blueprint

2‑week engagement to map data sources, regulatory priorities and quick wins. You keep the plan either way.

Step 2 — Activation Sprint

Stand up your first accelerator with your data (sandboxed). Weekly showcases; no black boxes.

Step 3 — Operate & Expand

Knowledge transfer, runbooks and governance. Extend to new programs without re‑platforming.

Australian delivery & residency options

Works with your stack (roster, finance, EHR)

Security-first with Microsoft Purview

FAQs

Does this replace our existing systems?

No. Fabric unifies data from systems you already use (rostering, care, finance, CRM) and adds governance, analytics and automations on top.

How quickly do we see value?

Most providers see their first live dashboards during the Activation Sprint (weeks 3–4), with targeted alerts switched on shortly after.

Pricing?

Qualified providers can start with a fixed‑price pilot. The pilot fee is credited if you proceed to a full rollout.

Where is our data hosted?

We support Microsoft Azure regions in Australia. Data residency and access are governed by your tenancy policies.

What about audits and compliance?

We configure Purview for lineage, classification and retention, and provide audit packs (exports + screenshots) mapped to your standards.

We’re small. Is Fabric overkill?

No. Fabric’s capacity model scales from small teams to enterprise. Start with one accelerator and expand as needed.

Be day‑one ready for 1 Nov 2025

Request the 20‑minute Blueprint session. We’ll scope priorities and show sample dashboards using safe, de‑identified data.

What you’ll receive

  • Prioritised roadmap aligned to your reforms
  • Sample dashboards + alert catalogue
  • Data governance starter (Purview)

Confidential: we’ll sign an NDA on request.